Gather feedback from testers with Multiple Choice, Opinion Scale, Short Text, Likert Scale, SUS, and Demographics surveys.
A survey is a way of collecting information that you hope represents the views of the whole community or group in which you are interested. An online survey is a structured questionnaire that your target audience completes over the internet generally by filling out a form. Surveys can be used to find out attitudes and reactions, to measure client satisfaction, to gauge opinions about various issues, and to add credibility to your research.
When conducting an online survey, you have an opportunity to learn:
The purpose of doing an online survey is to collect data, as with any traditional survey. If you stumble across a topic that you want to do research for your product or survey, you’ve found an opportunity to conduct a survey. The great thing about online surveys is that you can see real-time answers to your questions.
After launching a new or revised product, you can learn if your new design meets the needs of users and identify areas for improvement
Using online surveys you can obtain real-time results. As soon as participants have answered the questionnaire, you can have access to the responses and analyze them. This allows you to address quickly any issues or concerns.
Surveys help you figure out what you need to include in your demographics.
Gather research on where the pain points with your product are.
Quantitative responses to help you put your findings in perspective.
Measure your results with follow-up questions.
Get session recordings of your testers’ navigation and watch real-time interaction.
Get a map of every click or tap on your prototype to analyze and improve your product.
See how users navigate through your prototype and detect drop-offs
Get to know how long it took testers to act. Time matters.
Get answers through single and multiple select choices, opinion scales and open questions.