Recordings into UX insights
Capture face, voice, and screen with in-app recordings. Or upload videos you already have. Highlight key moments, tag them, and turn them into reels your team will watch and act on.
Recordings into UX insights
Capture face, voice, and screen with in-app recordings. Or upload videos you already have. Highlight key moments, tag them, and turn them into reels your team will watch and act on.
Recordings into UX insights
Capture face, voice, and screen with in-app recordings. Or upload videos you already have. Highlight key moments, tag them, and turn them into reels your team will watch and act on.
🕹️
Interactive demo below
Details
Highlights
(4)
00:23
-
00:39
The participant formed a positive first impression, noting clean design and clarity. The layout helped them feel oriented instantly, reinforcing trust.
I saw a website of a clean and modern tech store, featuring Bang & Olufsen headphones. The layout seems simple and easy to browse, with tech products clearly displayed underneath.
Participant:
LLMJM4
01:15
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01:20
The participant was concerned about the limited number of results, suggesting gaps in product variety
Not that many earbuds seem to be available.
Participant:
LLMJM4
01:27
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02:05
For running specifically, I look for earbuds with a secure fit, either ear hooks or stabilizing wing, so they don’t slip. Water and sweat resistance is also important, ideally IPX5 or higher. I value battery life of at least 6–8 hours, along with a stable Bluetooth connection that won’t cut out mid-run. Lightweight design, and easy on-ear controls also make a big difference in usability and safety.
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Participant:
LLMJM4
02:06
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02:28
Despite that there are not that many options provided for the filters i have set, this store offers an earbud that I have always wanted to buy in an very good price so I would be going with this one
Participant:
LLMJM4
04:00
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04:45
Missing delivery options created a mismatch between expectations and available features, affecting convenience. The lack of flexible delivery options creates concern about missed deliveries and reduces confidence in the checkout process.
Oh I was expecting to be able to book delivery times, there is none else at home to pick deliveries up if I am not at home and the options to deliver in a neighbour or a box is now offered. Considering the good price I would placing the order or I might be calling the store first, or email them, to discuss that.
Participant:
LLMJM4
Recording
View Highlights Only
First Impression
Visual Design
Perceived Usability
Clarity
00:28 / 05:03
Create highlight
1x
Transcript
Speaker 1
00:04
I would like to show you something on the screen, you do not have to do anything, just have a look. I know that was fast, but could you describe to me anything that you remember seeing?
Speaker 2
00:23
I saw a website of a clean and modern tech store, featuring Bang & Olufsen headphones. The layout seems simple and easy to browse, with tech products clearly displayed underneath.
Speaker 1
00:40
Thank you, lets move to the first task. Imagine that your earbuds got broken. Use this prototype to find a pair of earbuds that are suitable for running and fit your budget and specs.
Speaker 2
00:56
I would expect to find earbuds under the Audio category. This should be under the Browse All Categories. Oh there it is, lets filter the earbuds by price. I think a good price range for running earbuds is roughly $80–$150, since that tends to offer the best mix of durability, comfort, and sound quality without feeling overpriced. Not that many earbuds seem to be available, lets add some filters for features I value to see what is available. For running specifically, I look for earbuds with a secure fit, either ear hooks or stabilizing wing, so they don’t slip. Water and sweat resistance is also important, ideally IPX5 or higher. I value battery life of at least 6–8 hours, along with a stable Bluetooth connection that won’t cut out mid-run. Lightweight design, and easy on-ear controls also make a big difference in usability and safety. Despite that there are not that many options provided for the filters i have set, this store offers an earbud that I have always wanted to buy in an very good price so I would be going with this one, shall I add it to to my cart?
Speaker 1
02:30
Yes of course go ahead. Was there anything easy or difficult about doing this activity?
Speaker 2
02:43
I think it was easy and straight forward, when I saw a few results matching my needs I thought I would not find the correct product for me, but surprisingly I did.
Speaker 1
03:10
Please complete the checkout for the selected item. While attempting this task, please do not use your real data, instead use the info that I have shared with you in the chat.
Speaker 2
03:39
I’m scanning for the checkout button. Found it. The summary page is neat with items, shipping, and totals align with my expectations. Let me enter my details from the info that you shared with me. Lets start filling up the form, Name, Surname, Address, Post Code. Ok now I have to add the card. Done. Oh I was expecting to be able to book delivery times, there is none else at home to pick deliveries up if I am not at home and the options to deliver in a neighbour or a box is now offered. Considering the good price I would placing the order or I might be calling the store first, or email them, to discuss that.
Speaker 1
04:45
Was there anything easy or difficult about doing this activity?
Speaker 2
04:53
The checkout button blends with the rest of the design so I didn’t notice it immediately Everything else was easy, but I would be expecting more flexible deliver options.
Ways to add video
Ways to add video
Ways to add video
Video Shoots
Record your participant’s face, voice, and screen. See how they react, hear what they say, and watch where they click.
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Already recorded elsewhere? Upload video files and unlock the full power of highlight reels, transcripts, and tags - all in one hub.
Highlights
Mark the moments worth saving. Create bite-sized clips that surface what matters most. Add notes for context and save them into playlists to keep everything clear and connected.
Highlights
Mark the moments worth saving. Create bite-sized clips that surface what matters most. Add notes for context and save them into playlists to keep everything clear and connected.
Highlights
Mark the moments worth saving. Create bite-sized clips that surface what matters most. Add notes for context and save them into playlists to keep everything clear and connected.
Tags
Give structure to your highlights. Add color-coded labels so you can group and spot patterns across many sessions.
Tags
Give structure to your highlights. Add color-coded labels so you can group and spot patterns across many sessions.
Tags
Give structure to your highlights. Add color-coded labels so you can group and spot patterns across many sessions.
Highlight Reels
Build a narrative. Combine highlights into reels that tell stories or show behaviors across users - all inside Useberry, no editing tools needed.
Highlight Reels
Build a narrative. Combine highlights into reels that tell stories or show behaviors across users - all inside Useberry, no editing tools needed.
Highlight Reels
Build a narrative. Combine highlights into reels that tell stories or show behaviors across users - all inside Useberry, no editing tools needed.
Transcripts
Get every word on screen. Automatic transcripts will make it faster to scan sessions, search for quotes, and jump to key moments.
Transcripts
Get every word on screen. Automatic transcripts will make it faster to scan sessions, search for quotes, and jump to key moments.
Transcripts
Get every word on screen. Automatic transcripts will make it faster to scan sessions, search for quotes, and jump to key moments.
Useberry has transformed our testing process with its fast setup, effortless collaboration, and actionable insights. Features like randomization and granular metrics have helped us quickly validate designs and make confident, data-driven decisions. It’s an essential tool in our workflow.
Nurgül Aksoy
Senior Product Designer, Mews
Useberry has transformed our testing process with its fast setup, effortless collaboration, and actionable insights. Features like randomization and granular metrics have helped us quickly validate designs and make confident, data-driven decisions. It’s an essential tool in our workflow.
Nurgül Aksoy
Senior Product Designer, Mews
Useberry has transformed our testing process with its fast setup, effortless collaboration, and actionable insights. Features like randomization and granular metrics have helped us quickly validate designs and make confident, data-driven decisions. It’s an essential tool in our workflow.
Nurgül Aksoy
Senior Product Designer, Mews
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